|
Chat Live!
Features |
Bronze |
Silver |
Gold |
|
Live
Chat Support Executive Login |
1 |
1 |
3 |
|
Available for any web site? |
Yes |
Yes |
Yes |
|
Real time Text Chat and Site monitoring |
Yes |
Yes |
Yes |
|
Visual and audio notification on chat request |
Yes |
Yes |
Yes |
|
Real time on-line/offline status on your
web site |
Yes |
Yes |
Yes |
|
Visitor information - OS, Browser,
Screen resolution Etc.. |
Yes |
Yes |
Yes |
|
Multiple Support Operators |
No |
No |
Yes |
|
Off-line messages |
Yes |
Yes |
Yes |
|
Visitors Log (Hits log and Web Site Statistics)
even if you are off-line |
No |
Yes |
Yes |
|
Custom chat image (your own graphic for
online/offline status) |
Yes |
Yes |
Yes |
|
Various customizable options |
Yes |
Yes |
Yes |
|
Proactive chat invitation |
Yes |
Yes |
Yes |
|
Typing status |
Yes |
Yes |
Yes |
|
Chat Transcripts |
No |
Yes |
Yes |
|
Push Pages (open your web pages in
your visitors Browser) |
Yes |
Yes |
Yes |
|
Canned responses (Predefine responses) |
Yes |
Yes |
Yes |
|
Various Administrative options such as setup
of additional operators, transcripts monitoring etc. |
No |
No |
Yes |
|
Single Support Executive and Multiple Chat
Session |
Yes |
Yes |
Yes |
|
Chat transfer and Messaging to Other Executive |
No |
No |
Yes |
|
Chat Sharing |
No |
No |
Yes |
|
Survey after chat, offer visitors
the chance to give feedback on ending chat |
Yes |
Yes |
Yes |
|
Visitors can have the chat
transcript emailed to them |
Yes |
Yes |
Yes |
|
Use images on web pages and outgoing
email signatures |
Yes |
Yes |
Yes |
|
Pricing |
£50 Yearly
|
£75.00 Yearly
|
£100 Yearly
|
|
|
|
|
|
Email sales@dtxhost for
a free trial |